This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Lexington, KY
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
knowledgeable staff who guided us with choices for our elderly, diabetic, fussy cat's meal choices
Everyone is so kind, there is a male with blonde hair who is always helpful. I wish I knew his name because he deserves so much praise! Overall the store is great and everyone is so kind to my dog when I bring him in. They have let him try on a harness before purchasing which was also so helpful. They also don't judge him differently because of his breed which is great!
Great customers service!
Great customer service.
Friendly service
Great service. Email receipt and account system is excellent.
Always helpful and very knowledgeable- only store I know that actually educates their staff
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Great store. Our usual pet store closed this month and the food we buy our dog is not available just anywhere. We found it at Hollywood Feed and also found a great staff. We were assisted with professionalism and knowledge. We are glad to find another store for our furry family member. An added plus, your prices are better than competing stores.
Business response:
Hi Debra, Thank you so much for this wonderful review! We are delighted to hear that our Fritz Farm location took such great care of you! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. And we are so happy to hear you're pleased with our prices, our team works hard each day to ensure that we are providi... read more
All the employees are wonderful and so knowledgeable. It’s my dog’s favorite place to go and I enjoy stopping in because everyone is so friendly. Store is always clean and organized and the employees go out of their way to help you out.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022 _. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Un... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,166 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.