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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,160 reviews
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Amanda M.'s profile image
Amanda M. 
on Birdeye

a year ago

The lady’s working were very helpful and knowledgeable. Thank you! 

Business response:

Amanda, thank YOU for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Martin R.'s profile image
Martin R. 
on Birdeye

a year ago

Terrific service. Thank you 

Business response:

Martin, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Sheri G.'s profile image
Sheri G. 
on Birdeye

a year ago

Bri gives outstanding customer service 

Business response:

Sheri, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We are pleased to hear that Bri was able to provide you with the best possible service. Our Summit at Fritz Farm store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Than... read more

Pete C.'s profile image
Pete C. 
on Birdeye

a year ago

Very helpful 

Business response:

Pete, Thank you for this review! We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other ... read more

Richard E.'s profile image
Richard E. 
on Birdeye

a year ago

They were very helpful when I was trying to find a food for my Greyhound to firm up his stool (and help with his gas). Everyone there is ready to help, and very friendly. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfee... read more

Diane M.'s profile image
Diane M. 
on Birdeye

a year ago

Great customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Yotaro N.'s profile image
Yotaro N. 
on Birdeye

a year ago

Perfect service. Friendly & kind clerk, many kind of item, not too big store is easy to look. 

Business response:

Yotaro, Thank you for the kind words! We appreciate your support! Our Fritz Farm store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. Our team strives to go above and beyond to provide a wide variety of quality... read more

Cissy S.'s profile image
Cissy S. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more

Traci W.'s profile image
Traci W. 
on Birdeye

a year ago

Great experience! I stopped in for the first time to purchase a birthday gift for my dog. He loved both his birthday cookie & toy. The store had plenty of selection and the staff was very helpful. 

Business response:

Traci, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,160 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 8:00 p.m.