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Hollywood Feed
- Pet Stores
- Lexington, KY
About this business
Location details
4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always love shopping here. Just a little upset from judgement from an employee when I asked for vegan dog food as my senior dog has severe dietary protein allergies. We’re already been to a dermatologist and an internal medicine specialist, I know what she can and cannot eat. She’s been through multiple food trials.
Everyone was very nice.
knowledgeable staff who guided us with choices for our elderly, diabetic, fussy cat's meal choices
Friendly service
Great service. Email receipt and account system is excellent.
Always helpful and very knowledgeable- only store I know that actually educates their staff
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Great store. Our usual pet store closed this month and the food we buy our dog is not available just anywhere. We found it at Hollywood Feed and also found a great staff. We were assisted with professionalism and knowledge. We are glad to find another store for our furry family member. An added plus, your prices are better than competing stores.
Business response:
Hi Debra, Thank you so much for this wonderful review! We are delighted to hear that our Fritz Farm location took such great care of you! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. And we are so happy to hear you're pleased with our prices, our team works hard each day to ensure that we are providi... read more
Great experience! We were helped with finding the right harness for our dog. We weren’t ignored and left to figure it out ourselves. The employee played with our dog and didn’t ignore him either. Thanks for caring about your customers!
Business response:
Sharon, We would never ignore you, and we definitely could not ignore your dog. Thank you for bringing him in. At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and hope you visit ... read more
The staff at Hollywood Feed is amazing. They explain to me what food & treats are good for my new puppy. They are so knowledgeable about all of their products. I have recommended them to friends & family.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,316 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 8:00 p.m.