This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Lexington, KY
About this business
Location details
4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Every employed is always happy and willing to help. Employees are extremely knowledgeable on any and all products.
Business response:
Vanessa, thank you so much for your great review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon!
Great employees very knowledgeable
Business response:
Diann, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Great employees very knowledgeable
Business response:
Diann, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Refund was somewhat difficult
Business response:
Thank you for taking the time to leave us a review, Jaime! Customer feedback is so important, as it helps us to grow. According to your 3-Star rating, it looks like we have room to improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. If you would like to reach out to the regional manager of this location, George, with any information or insight, you can email him at georgeoakes@hollywoodfeed.com. We look forward to hearin... read more
Refund was somewhat difficult
Business response:
Thank you for taking the time to leave us a review, Jaime! Customer feedback is so important, as it helps us to grow. According to your 3-Star rating, it looks like we have room to improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. If you would like to reach out to the regional manager of this location, George, with any information or insight, you can email him at georgeoakes@hollywoodfeed.com. We look forward to hearin... read more
Outstanding customer service!!!
Business response:
Thank you so much, Angie! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Outstanding customer service!!!
Business response:
Thank you so much, Angie! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The store’s associates were so wonderful and helpful! Such a cool pet store! Will definitely be coming back.
Business response:
Sarah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The store’s associates were so wonderful and helpful! Such a cool pet store! Will definitely be coming back.
Business response:
Sarah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,232 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.