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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,166 reviews
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Pam W.'s profile image
Pam W. 
on Birdeye

4 years ago

Always very helpful when I need help finding a product or need advice! 

Business response:

Pam, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Hannah W.'s profile image
Hannah W. 
on Birdeye

4 years ago

Excellent customer service! I and my pup always receive a warm welcome! They always treat my Goldie Belle like the queen she is! The team is super knowledgeable and always inform me about the specials going on. 

Business response:

Hannah, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Gretchen G.'s profile image
Gretchen G. 
on Birdeye

4 years ago

Such nice people, and fun variety of food, toys and pet supplies. Nice store, and staff are wearing creative masks. Thanks, Hollywood Feed for your Stellar support of the essential work of Halfway Home Rescue! We are happy customers! 

Business response:

Gretchen, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We're excited to support Halfway Home Rescue, and we look forward to seeing you again soon! 

Hannah W.'s profile image
Hannah W. 
on Birdeye

4 years ago

Excellent customer service! I and my pup always receive a warm welcome! They always treat my Goldie Belle like the queen she is! The team is super knowledgeable and always inform me about the specials going on. 

Business response:

Hannah, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Gretchen G.'s profile image
Gretchen G. 
on Birdeye

4 years ago

Such nice people, and fun variety of food, toys and pet supplies. Nice store, and staff are wearing creative masks. Thanks, Hollywood Feed for your Stellar support of the essential work of Halfway Home Rescue! We are happy customers! 

Business response:

Gretchen, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We're excited to support Halfway Home Rescue, and we look forward to seeing you again soon! 

Susan S.'s profile image
Susan S. 
on Birdeye

4 years ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Jennifer D.'s profile image
Jennifer D. 
on Birdeye

4 years ago

Always so nice and helpful! 

Business response:

Jennifer, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon! 

Susan S.'s profile image
Susan S. 
on Birdeye

4 years ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Michelle S.'s profile image
Michelle S. 
on Birdeye

4 years ago

Every time I go I love this place even more the Lexington Summit location has the friendliest employees of any store I’ve ever been to and their always so helpful. My dogs continue to love the products we use the FROMM brand 

Business response:

Michelle, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedbac... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,166 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 8:00 p.m.