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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
wonderful pricing, selections and associates
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! Come back and see us again soon!
wonderful pricing, selections and associates
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! Come back and see us again soon!
Groomer, Tracy, is fabulous. However, am disappointed when I purchased a Happy Birthday cookie at the register and was given a broken cookie with a chunk missing.
Business response:
Karen, we are so happy you are pleased with the grooming services Tracy provides at our Toringdon location! However, I am so sorry to hear that the treat you received was broken. Please reach out to our customer service department directly so we can rectify this situation for you. Our phone number is 1-888-816-8691, and our email address is bark@hollywoodfeed.com. We never want our customers to leave our store with items that aren't up to our standards. We hope to hear from you soon!
The ladies who groom our Labradoodle do an amazing job and are always so friendly! ALL store employees I’ve encountered have been so pleasant, helpful & treat our “Derby” like a pet they know personally!
Business response:
Christina, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Toringdon store! We think they're awesome too. You and Derby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great customer service and products
Business response:
Sue, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
Groomer, Tracy, is fabulous. However, am disappointed when I purchased a Happy Birthday cookie at the register and was given a broken cookie with a chunk missing.
Business response:
Karen, we are so happy you are pleased with the grooming services Tracy provides at our Toringdon location! However, I am so sorry to hear that the treat you received was broken. Please reach out to our customer service department directly so we can rectify this situation for you. Our phone number is 1-888-816-8691, and our email address is bark@hollywoodfeed.com. We never want our customers to leave our store with items that aren't up to our standards. We hope to hear from you soon!
The ladies who groom our Labradoodle do an amazing job and are always so friendly! ALL store employees I’ve encountered have been so pleasant, helpful & treat our “Derby” like a pet they know personally!
Business response:
Christina, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Toringdon store! We think they're awesome too. You and Derby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great customer service and products
Business response:
Sue, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
Tammy has been my babies groomer for the longest time. She is awesome and my babies love her. She is exceptional. The store staff are equally good. They are helpful and always willing to help.
Business response:
Pat, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about Tammy at our Toringdon store! We think she is awesome too. You and your babies are like family to us, and we're happy you have made a great connection with our team. Our groomers love to make every pet look and feel like royalty, and we're thrilled to know that Tammy has met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.