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Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Very knowledgeable and helpful!!
Business response:
Cathy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Love how my Finley looks after he is groomed! Trish does an amazing job. Tammy and Trish are very pleasant and will be taking our new puppy there when I get him.
Business response:
Sharon, thank you for the wonderful review! We are so happy that you and your fur-baby enjoys Tammy and Trish. They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
Excellent products and great customer service.
Business response:
Randy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!,
This is the friendliest pet store in Charlotte!! From the moment you walk in, you are greeted with a huge smile and your dog is treated like royalty!! Best pet store ever!!!
Business response:
Susan, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Great customer service
Business response:
Kathryn, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff has great product knowledge and they are always willing to help! Love this store!!
Business response:
Lee, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Excellent products and great customer service.
Business response:
Randy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!,
The best, most informed, pet store employees anywhere. They are always friendly and very knowledgeable.
Business response:
Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service
Business response:
Kathryn, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Hollywood Feed has a 5 star rating with 1,293 reviews.
Hollywood Feed is open now. It will close at 6:30 p.m.