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Hollywood Feed
- Pet Stores
- Charleston, SC
About this business
Location details
1133 Savannah Hwy, Suite 540, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We moved here from out of town and wanted to get started on something I could get locally. After talking to your employee regarding my wish for no gluten food we decided upon a fish based flavor that was a raw form of kibble. Unfortunately my dog did not like it and I had to switch to another flavor of her old food while we were out of town. I returned the opened bag when we returned to town and repurchased another food she likes as a "topping". I felt bad returning an opened bag but when purchasing they said bring it back... read more
Business response:
Denise, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer. We don't ever want anyone to feel like they are stuck with a food their baby/ies wont eat, and we love donating to local shelters since those baby's need food to :D. It is wonderful to see that we’ve met that goal! Come back and see us again soon
They always greet you with a smile and are very helpful.
Business response:
Thank you so much for your amazing feedback, Rachael! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Great service and incredible selection
Business response:
Jennifer, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is always helpful and kind!
Business response:
Kim, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Staff is always helpful and kind!
Business response:
Kim, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always helpful, very knowledgeable about their products. Always greeted with a warm hello as I walk through the door and a big thank you as I leave
Business response:
Beth, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood Feed is GREAT! Not only do they give solid helpful advice but employees are wonderful!
Business response:
Rachel, thank you so much for your stellar review! We think they're pretty great too! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Always helpful, very knowledgeable about their products. Always greeted with a warm hello as I walk through the door and a big thank you as I leave
Business response:
Beth, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood Feed is GREAT! Not only do they give solid helpful advice but employees are wonderful!
Business response:
Rachel, thank you so much for your stellar review! We think they're pretty great too! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,182 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.