This profile has been claimed by the business owner or representative.
Hollywood Feed is a natural and holistic pet specialty retail store in Charleston, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
1133 Savannah Hwy, Suite 540, Charleston, SC, 29407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
The staff is always so knowledgeable and helpful!!
Business response:
Patti, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
I always appreciate the informed assistance, knowledge and courtesy I receive at Hollywood Feed. You were recommended to me by Shannon Davis and it was a great recommendation. I rarely give 5 stars to anyone.
Business response:
David, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Had a great experience. Really appreciated the associates’ knowledge and all the help and time she spent with me.
Business response:
Julie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I always appreciate the informed assistance, knowledge and courtesy I receive at Hollywood Feed. You were recommended to me by Shannon Davis and it was a great recommendation. I rarely give 5 stars to anyone.
Business response:
David, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
The staff is always so knowledgeable and helpful!!
Business response:
Patti, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Had a great experience. Really appreciated the associates’ knowledge and all the help and time she spent with me.
Business response:
Julie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great service and sells a good variety of items for pets or pet decor.
Business response:
Monique, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Everyone has been helpful and offered good suggestions when I have asked for help. Always smile. and offer to help me get my items to the car.
Business response:
Nancy, thank you so much for this wonderful review! We strive to take care of our customers first and foremost, and that starts with helping our patrons out with heavy items. We also go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great service and sells a good variety of items for pets or pet decor.
Business response:
Monique, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Hollywood Feed has a 5 star rating with 1,097 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.