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Hollywood Feed
- Pet Stores
- Woodmere, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Woodmere, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
27299 Chagrin Blvd, Woodmere, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The customer service is second to none. My only issue is with the recent change in ordering process. It seems that whatever change was made is resulting in a lot of products not staying stocked properly. This was never an issue last year.
Business response:
Tyler, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shi... read more
So kind and knowledgeable!
Business response:
Judy, Thank you for your sweet review! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes a... read more
I shopped at Pet People for the first time for my dog who was celebrating a Bark Day and he loved the Birthday Biscuit!
Business response:
How delightful, Walter! Thank you for the five-star rating and for letting us be a part of your dog's Bark Day! We hope to see you in many more times as we continue merging the PetPeople and Hollywood Feed pack. Come back for the best customer service around, fuelled by a love for pets and an education that is composed of over forty hours a year per employee. We are the #1 rated in the Pet Care category in Newsweek's America's Best Retailers 2022. Can't wait to see you back soon!
This is a great store. The staff get to know you and are very helpful and friendly every time.
Business response:
Thank you, Stephen, for the kind words! We appreciate your continued support! Our Chagrin store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets. We view you and your fur babies as family like our own. We look forward to seeing you again... read more
Staff knowledgeable and helpful
Business response:
Hi Spencer! Thank you for letting us know that the Chagrin team is living up to our high standards! We at Hollywood Feed value your feedback. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! See you soon!
I love this store and it's employees.
Business response:
Hi Lanex, We LOVE hearing such great things about the Chagrin store. We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We... read more
So kind and knowledgeable!
Business response:
Judy, Thank you for your sweet review! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes a... read more
Great and friendly customer service
Business response:
Tonya, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for becoming a part of the Hollywood Feed family! We look forward to seeing you again soon!
I shopped at Pet People for the first time for my dog who was celebrating a Bark Day and he loved the Birthday Biscuit!
Business response:
How delightful, Walter! Thank you for the five-star rating and for letting us be a part of your dog's Bark Day! We hope to see you in many more times as we continue merging the PetPeople and Hollywood Feed pack. Come back for the best customer service around, fuelled by a love for pets and an education that is composed of over forty hours a year per employee. We are the #1 rated in the Pet Care category in Newsweek's America's Best Retailers 2022. Can't wait to see you back soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 532 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.