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Hollywood Feed

4.9

About this business

Location details

27299 Chagrin Blvd, Woodmere, OH, 44122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9689 reviews
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Josselinne P.'s profile image
Josselinne P. 
3 years ago

Great customer service! All employees know you and your fur baby by name. They take the time to answer your question on nutrition, treats, and toys! If they don't know the answer, they will be honest and do some research with you. 

Business response:

Josselinne, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward t... read more

Susan R.'s profile image
Susan R. 
3 years ago

I appreciate the very knowledgeable staff 

Business response:

Susan, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Collette L.'s profile image
Collette L. 
3 years ago

Always friendly staff and good product selection 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Richard F.'s profile image
Richard F. 
3 years ago

Always excellent service! Kind, friendly, knowledgeable staff Always take great care of us and our pets needs 

Business response:

We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Christopher C.'s profile image
Christopher C. 
3 years ago

Eliminating the punchcards will make it more difficult to keep track of my purchases. Please consider reinstituting them. 

Business response:

Hi Christopher! Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. PetPeople stores have joined the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. This means new perks and flexibility for you! It also mean... read more

Christopher C.'s profile image
Christopher C. 
3 years ago

Eliminating the punchcards will make it more difficult to keep track of my purchases. Please consider reinstituting them. 

Business response:

Hi Christopher! Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. PetPeople stores have joined the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. This means new perks and flexibility for you! It also mean... read more

Mary B.'s profile image
Mary B. 
3 years ago

Great staff. Some of the staff I know are Hannah, Katie and Griffin. Always helpful and friendly and knowledgeable. Willing to answer questions. My dog Nova loves them all. 

Business response:

Mary, we are so grateful for your wonderful feedback! We are pleased to hear that our Woodmere location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Betty H.'s profile image
Betty H. 
3 years ago

The staff here is always friendly and helpful. 

Business response:

Betty, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon! 

J. B.'s profile image
J. B. 
3 years ago

Everyone is always very kind and helpful when I am trying to find the best treats and food for my little guy. I always take my pets there! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, J.B.! We are proud of our Chagrin store and the team! Great customer service is always something that we strive for. We are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Thank you for shopping with us and we look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 689 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 10:00 a.m.