Hollywood Feed

Business response:

Michele, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!  

Business response:

Jo, Thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! However, I am sorry to hear you were disappointed with our lack of a service dog discount. Here at Hollywood Feed, we have a team dedicated to keeping our prices competitive with other pet supply retailers, the lowest in the business actually. We then have discount clubs via email and text as well as a Frequent Feeder program. We have monthly sales and even flash sales! A great thing we are able to offer w... read more

Business response:

Melinda, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Business response:

Stephanie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again so... read more

Business response:

Jo, Thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! However, I am sorry to hear you were disappointed with our lack of a service dog discount. Here at Hollywood Feed, we have a team dedicated to keeping our prices competitive with other pet supply retailers, the lowest in the business actually. We then have discount clubs via email and text as well as a Frequent Feeder program. We have monthly sales and even flash sales! A great thing we are able to offer w... read more

Business response:

Melinda, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Business response:

Stephanie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again so... read more

Business response:

Stavra, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Ruth, Thank you for the kind words! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!