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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Location details
2830 Fishinger Rd, Columbus, OH, 43221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Dont like how the discount works.
Business response:
Thank you, Roberta, for this feedback. Our Upper Arlington store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com or call us at 888-816-8691 so we can make improvements. We would also love to know which discount you are referring to. We have several ways to save on your purchases... read more
I wasn’t impressed with the dog food frequent buyer card transfer to the new system. I buy two different sizes and they all got lumped together, so I missed out on a free bag. I hope the store remains just like the PetPeople store they are replacing. PetPeople had great service.
Business response:
Susan, thank you for reaching out to us. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We unders... read more
everyone is super friendly and always recognizes my dog when we come in, very knowledgeable and helpful!
Business response:
Emma, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
everyone is super friendly and always recognizes my dog when we come in, very knowledgeable and helpful!
Business response:
Emma, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Love every gal that's waited on us on every visit. Friendly, knowledgeable, and very helpful. They know their stuff!
Business response:
Michael, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We train on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Thank you for your continued loyalty and see you at Hollywood Fe... read more
Love every gal that's waited on us on every visit. Friendly, knowledgeable, and very helpful. They know their stuff!
Business response:
Michael, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We train on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Thank you for your continued loyalty and see you at Hollywood Fe... read more
No complaints. Very helpful
Friendly and helpful associates. Gave me an explanation/overview of the new sales model and ownership. Great store!
Business response:
Thank you for the kind words! We appreciate your support! Our Upper Arlington store has a great team, and we are proud of them! They are a symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. Our staff attends 40-50 hours worth of training on both products and customer servic... read more
No complaints. Very helpful
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 638 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.