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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
2830 Fishinger Rd, Columbus, OH, 43221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service!! Also, very knowledgeable workers.
Business response:
Debbie, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and we are enthusiastic about sharing our expertise with our customers. We are glad it showed so well at the Fishinger store! Thanks, and see you soon!
Dont like how the discount works.
Business response:
Thank you, Roberta, for this feedback. Our Upper Arlington store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com or call us at 888-816-8691 so we can make improvements. We would also love to know which discount you are referring to. We have several ways to save on your purchases... read more
Great customer service experience as always
Business response:
Sheri, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
I wasn’t impressed with the dog food frequent buyer card transfer to the new system. I buy two different sizes and they all got lumped together, so I missed out on a free bag. I hope the store remains just like the PetPeople store they are replacing. PetPeople had great service.
Business response:
Susan, thank you for reaching out to us. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We unders... read more
I wasn’t impressed with the dog food frequent buyer card transfer to the new system. I buy two different sizes and they all got lumped together, so I missed out on a free bag. I hope the store remains just like the PetPeople store they are replacing. PetPeople had great service.
Business response:
Susan, thank you for reaching out to us. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We unders... read more
everyone is super friendly and always recognizes my dog when we come in, very knowledgeable and helpful!
Business response:
Emma, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
everyone is super friendly and always recognizes my dog when we come in, very knowledgeable and helpful!
Business response:
Emma, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
No complaints. Very helpful
No complaints. Very helpful
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 536 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.