This profile has been claimed by the business owner or representative.
4223 Providence Rd, Suite C, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great customer service.
Business response:
Thank you, Melissa! We're so glad to hear you consistently experience great customer service at our Strawberry Hill Hollywood Feed. Providing a welcoming and helpful environment is what we aim for every day. We look forward to your next visit!
You all did wonderful. Great customer service. I told her what I needed and she led me to the way involving the sales and why I was coming in the store. And I actually got a deal on the dog food that I purchased, which is actually the dog food he likes. Nutri Source and I purchased some extra items. Thank you to the little young lady that was working yesterday evening which was October 2, 2025.. you have a gem. I know her name started with a K I don’t want to say her name wrong. And she helped take the bags to the car becaus... read more
Business response:
Thank you so much for taking the time to share your experience—it truly means a lot, especially coming from someone with a background in customer service. We're thrilled to hear that our team member was able to assist you so thoroughly and make your visit such a positive one. We'll be sure to recognize the young lady who helped you on October 2—she’ll be so grateful to know she made an impact. We’re glad you found exactly what you needed and were able to take advantage of a great deal. Thank you again for your kind words and... read more
I always enjoy my trips to Hollywood Feed! Aveda is my favorite she is always so thorough talking me through different treats and foods. She always greets me and my dog warmly and calls her by her name which makes me feel like family. Such a sweet girl. All the other associates are super kind to and always offer to help me carry my heavy bag of food out to the car!
Business response:
We are thrilled to hear Aveda provides thorough guidance and warm greetings! Your family experience matters greatly to us. It's wonderful to know that Aveda takes the time to discuss different treats and foods with you, and that she remembers your dog's name. We're also pleased that our other associates offer assistance with carrying your purchases. Thank you for sharing your positive experiences at Hollywood Feed.
Great customer service!
Business response:
Suzanne, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Very friendly and knowledgable staff!!!
Business response:
Thank you for the great feedback! We’re happy to hear our staff made a positive impression. We appreciate your support and hope to see you again soon!
Great customer service and knowledgeable people
Business response:
Thank you for the kind words! We're glad you had a positive experience with our team. Providing great service and helpful knowledge is what we strive for every day. We appreciate your support!
Every person that works at the Strawberry Hill store is always so kind and helpful. . They remember my dog and his uniqueness. Thank you for always giving us a positive experience.
Business response:
Thank you so much for your thoughtful review. It means a lot to hear that the team at our Strawberry Hill store continues to make a positive impression. We love getting to know each pet and their unique personalities, and we're grateful you choose to visit us. Looking forward to seeing you and your pup again soon.
Absolutely fantastic! They’re always so pleasant, incredibly knowledgeable, and truly care about helping their customers. I’ve never been steered in the wrong direction — every piece of advice they’ve given has been spot-on and so helpful. It’s clear they know their stuff and genuinely want the best for you and your pets. Always a great experience!
Business response:
Pamela, thank you for the fantastic review! We’re thrilled to hear your visits to the Strawberry Hill Hollywood Feed have been consistently helpful and enjoyable. The team takes pride in offering knowledgeable guidance and top-notch care for every customer and pet. We’re glad it’s made such a positive impact and can’t wait to see you again soon!
They are ALWAYS ready to help answer questions! They KNOW every product so they help me understand the benefits and differences in dry & wet foods, how wet foods help my puppies avoid dental issues, can suggest what is best for your pet based on what u tell them..
Business response:
Robin, you just made our day at the Strawberry Hill Hollywood Feed Store! Your kind words mean the world to our team. We’re thrilled to know that our crew’s product knowledge and love for pets are making a real difference for you and your puppies. Helping pet parents like you navigate everything from dry vs. wet food to dental health is what we love to do. Thanks for trusting us—we're always here whenever you need a hand (or paw)!
Hollywood Feed has a 5 star rating with 444 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.