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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
4223 Providence Rd, Suite C, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service: the staff is always nice and very kind as well as knowledgeable. Makes it too easy to continue being a loyal customer
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, John! We hope to see you again soon!
Person working there was very helpful and full of knowledge!
Business response:
Catherine, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Great customer service. Friendly and helpful
Business response:
Elizabeth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great customer service. Friendly and helpful
Business response:
Elizabeth, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I bought a Skinneeez Crinkler yesterday. Soon after my 8 lb dog started playing with it, she ripped part of it off. I was disappointed in the quality.
Business response:
Jeanne, thank you for your feedback. It is sad that this toy did not fit well and last long for your dog. Our Hollywood Feed Promise is, “If your pet doesn't love it or if you don't love it, we will gladly replace or refund it. This includes open bags of treats and food”! However, it does not accommodate for the destruction of toys or beds, or for normal wear and tear. All dog toys are not made the same and it takes time to get the right one, especially based on pets chewing pattern. Skinneeze is a wonderful toy brand whose ... read more
Amazing help with new puppy shopping
Business response:
Monika, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
we’ll informed and professional staff with incredible customer service
Business response:
Laura, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Amazing help with new puppy shopping
Business response:
Monika, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
we’ll informed and professional staff with incredible customer service
Business response:
Laura, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 400 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.