This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
4223 Providence Rd, Suite C, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
First time shopping at Hollywood Feed and it was fantastic. Great selection and the customer service was impeccable. Will definitely return.
Business response:
Michelle, Welcome! Thank you for such a glowing review. Our Strawberry Hill store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family, like our own. Thank you for being a pa... read more
Excellent service and variety of products. Very convenient location too!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Hollywood Feed is our favorite pet store. Staff is always available to help with a purchase.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Everyone was very helpful and products are great
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Linda! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
My all purpose pet supply go to place. They have all the best foods and marrow bones, treats, clothes, leashes, beds, crates, everything.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service, until it was time to check out. There was only one person on the floor working. There were several customers in the store. We had to wait a really long time (10 minutes) until a lady with bright pink hair emerged from the back of the store to finally be checked out. I think the day after Christmas your associates should have all been out on the floor to help customers.
Business response:
Hi, Courtenay, We're so sorry for your experience at our store. We do appreciate the kind words about our customer service. With it being around the holidays, it's hard to get everyone on the same page as far as showing up for work. Some of our stores are also short staffed due to covid making another round, the flu hitting harder this year than recent years, it's a 'perfect storm' for being short-staffed. With all that being said, thank you for continuing to be a loyal Hollywood Feed customer, we hope you give us the chance... read more
I love all the great treats I can get for my dog Gordon and my grand dogs & cats. The staff are helpful and friendly too!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Carol! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Such a great place very friendly staff my dog loves going in for a visit
Business response:
Stephanie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
The young lady that waited on us was so attentive, informative and very helpful!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 400 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.