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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more

Location details

13932 Cedar Rd, University Heights, OH, 44118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9302 reviews
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Patty P.'s profile image
Patty P. 
on Birdeye

2 years ago

Great customer service and alot of new things that other stores do not carry 

Business response:

Patty, hank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Joy R.'s profile image
Joy R. 
on Birdeye

2 years ago

the young woman working in the store directed me immediately to what I was looking for. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Amber N.'s profile image
Amber N. 
on Birdeye

2 years ago

Hannah provided great, compassionate, informed customer service. I will definitely be back because of this and the higher quality product compared to other pet supply stores. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Kathy M.'s profile image
Kathy M. 
on Birdeye

2 years ago

Very knowledgeable about products 

Business response:

Kathy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Joy R.'s profile image
Joy R. 
on Birdeye

2 years ago

the young woman working in the store directed me immediately to what I was looking for. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Amber N.'s profile image
Amber N. 
on Birdeye

2 years ago

Hannah provided great, compassionate, informed customer service. I will definitely be back because of this and the higher quality product compared to other pet supply stores. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Kathy M.'s profile image
Kathy M. 
on Birdeye

2 years ago

Very knowledgeable about products 

Business response:

Kathy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Dorrian H.'s profile image
Dorrian H. 
on Birdeye

2 years ago

Outstanding service. I came in without a clear focus and left with the things my puppy needed and more. I’ll be back! 

Business response:

Dorrian, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Dorrian H.'s profile image
Dorrian H. 
on Birdeye

2 years ago

Outstanding service. I came in without a clear focus and left with the things my puppy needed and more. I’ll be back! 

Business response:

Dorrian, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 302 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.