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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more

Location details

13932 Cedar Rd, University Heights, OH, 44118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9286 reviews
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Amber L.'s profile image
Amber L. 
on Birdeye

a year ago

Excellent service 

Wendie F.'s profile image
Wendie F. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Wendie F.'s profile image
Wendie F. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Amber L.'s profile image
Amber L. 
on Birdeye

a year ago

Excellent service 

Chris D.'s profile image
Chris D. 
on Birdeye

a year ago

Good selection of quality foods, great customer service. 

Business response:

Thank you so much Chris for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Chris D.'s profile image
Chris D. 
on Birdeye

a year ago

Good selection of quality foods, great customer service. 

Business response:

Thank you so much Chris for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Deborah T.'s profile image
Deborah T. 
on Birdeye

a year ago

I like to treat my dog holistically and they had everything I needed. In addition, the customer service was great!! They had a big shipment come in and the employees were stocking the shelve; however, even tho they were working hard each one of them took the time to make sure I was good! Love it! 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Deborah T.'s profile image
Deborah T. 
on Birdeye

a year ago

I like to treat my dog holistically and they had everything I needed. In addition, the customer service was great!! They had a big shipment come in and the employees were stocking the shelve; however, even tho they were working hard each one of them took the time to make sure I was good! Love it! 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Michael S.'s profile image
Michael S. 
on Birdeye

a year ago

Salespeople help us get healthy food for our Cavalier, even when supply chains are low. 

Business response:

Thank Michael you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 286 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m. 

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