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Hollywood Feed
- Pet Stores
- Murphy, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Murphy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
213 E FM 544, Suite 307, Murphy, TX, 75094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
As I was saying, the Murphy store sends me an email saying it is ready when it is not.
Business response:
Rebekah, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! Our Curbside Pickup Service was made for the convenience of our customers. We do train our staff on being accurate and diligent for Curbside Pickup. We will talk to our team members at our Murphy Marketplace location about properly alerting customers when their order is ready. This has been escalated to the Regional Manager of t... read more
As I was saying, the Murphy store sends me an email saying it is ready when it is not.
Business response:
Rebekah, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! Our Curbside Pickup Service was made for the convenience of our customers. We do train our staff on being accurate and diligent for Curbside Pickup. We will talk to our team members at our Murphy Marketplace location about properly alerting customers when their order is ready. This has been escalated to the Regional Manager of t... read more
They are always so friendly when I stop in.
Business response:
Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
They are always so friendly when I stop in.
Business response:
Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
Excellent customer service and the staff is very knowledgeable about all the food and super helpful when my dogs develop a new habit
Business response:
Sharon, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Excellent customer service and the staff is very knowledgeable about all the food and super helpful when my dogs develop a new habit
Business response:
Sharon, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service
Business response:
Yating, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service
Business response:
Yating, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service and I love that I can bring my puppy in the store
Business response:
Lila, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you and your fur baby again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 544 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.