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Hollywood Feed is a natural and holistic pet specialty retail store in Murphy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
213 E FM 544, Suite 307, Murphy, TX, 75094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Wow, very professional and, at the same time, very friendly staff. Great service, strongly recommended place.
Business response:
Renata, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and traini... read more
Wow, very professional and, at the same time, very friendly staff. Great service, strongly recommended place.
Business response:
Renata, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and traini... read more
The person, male, that waited on me was wonderful, knowledgeable, and talkative.
Business response:
Hi Toni B. We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
The person, male, that waited on me was wonderful, knowledgeable, and talkative.
Business response:
Hi Toni B. We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
i have never had a problem with staff infact when product that i use are not in stock they do there best to sub. for me. example to this is 10 for 10 pig ears the bulk bin many times have been out but they do a good job getting me what i need.. so your supply chain inventory needs a little work .. other then that nice store clean and team there is very fun to work with
Business response:
Guy, We completely understand the frustration and disruption that these issues cause for your pets, in particular those with special dietary needs, as the product shortages are affecting our own pets, too. We want you to know that we are doing everything in our power to restore product volumes to normal levels and to make sure our finished goods are distributed as efficiently and as fairly as possible across our distribution channels. The shortages are caused by a ‘perfect storm’ of unprecedented demand, raw ingredient delay... read more
i have never had a problem with staff infact when product that i use are not in stock they do there best to sub. for me. example to this is 10 for 10 pig ears the bulk bin many times have been out but they do a good job getting me what i need.. so your supply chain inventory needs a little work .. other then that nice store clean and team there is very fun to work with
Business response:
Guy, We completely understand the frustration and disruption that these issues cause for your pets, in particular those with special dietary needs, as the product shortages are affecting our own pets, too. We want you to know that we are doing everything in our power to restore product volumes to normal levels and to make sure our finished goods are distributed as efficiently and as fairly as possible across our distribution channels. The shortages are caused by a ‘perfect storm’ of unprecedented demand, raw ingredient delay... read more
Excellent customer service. Associate was knowledgeable and so helpful. A++++++++
Business response:
Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Excellent customer service. Associate was knowledgeable and so helpful. A++++++++
Business response:
Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Great customer service
Business response:
Clarissa, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood Feed has a 4.9 star rating with 540 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.