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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Location details
1472 West 5th Ave, Columbus, OH, 43212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great products, wide selection, fair prices, and amazing employees
Business response:
Katherine, You are making us blush! Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of th... read more
Caroline is the best
Business response:
Lauren, we are so grateful for your wonderful feedback! We are pleased to hear that Caroline at our Grandview location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
I hope you keep the feel of what Pet People created! Knowledge, happy employees and great product!
Business response:
Kristina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
great customer service, knowledgeable & friendly
Business response:
Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
great customer service, knowledgeable & friendly
Business response:
Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
Your website does not allow one to “reorder” past orders. Like the old pet people site. Makes it cumbersome and doesn’t show past orders
Forgive me for sounding like the grinch, but the customer service here is over the top. I think the employees would benefit from reading customers body language, as I clearly walk past them swiftly, knowing exactly what I’m shopping for. No I don’t need help finding anything, no I don’t need help checking out, and I most definitely don’t need help carrying anything to the car. Being asked a minimum of 3 questions can be pretty annoying as someone who wants to be in and out as quickly as possible. Like I said, sorry for sound... read more
Forgive me for sounding like the grinch, but the customer service here is over the top. I think the employees would benefit from reading customers body language, as I clearly walk past them swiftly, knowing exactly what I’m shopping for. No I don’t need help finding anything, no I don’t need help checking out, and I most definitely don’t need help carrying anything to the car. Being asked a minimum of 3 questions can be pretty annoying as someone who wants to be in and out as quickly as possible. Like I said, sorry for sound... read more
Seems about the same as the company that had been in that location for a number of years.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 505 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.