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Hollywood Feed
- Pet Stores
- Birmingham, MI
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Birmingham, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
33801 Woodward Ave, Birmingham, MI, 48009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff at pet people is the very best any retailer could ask for. Hollywood feed is very lucky to have inherited such a kind, caring and genuine staff and I hope they are being treated with the respect and compensation they deserve. This community deserves only forward movement for our own. My only issue is not being able to make change for 100 dollar bills. It is money, and of value so please ensure they are taken care of to continue their outstanding service. Welcome to Birmingham!
Business response:
Thank you Kelly for the kind words! We appreciate your continued support! Our Birmingham store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you fo... read more
Great products and service.
Business response:
Tammy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Everyone is very nice, store is always stocked and clean, like variety of things to choose from. One thing I think could be better is the second you walk in the store you are immediately asked what brings you in today?, what can I help you find? Customer service is key but I think it would be better to be greeted of course and after browsing then be approached asking if need assistance. Or just saying hi, good afternoon if you need any assistance please let us know then after 5-10 min Re- approach and ask if finding every... read more
Business response:
Hi Lisa, Thank you for leaving us a review. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed we take pride in providing excellent customer service. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We do apologize if this seems to be a bit much when you walk in, but we are bursting with enthusiasm about our products and your pets. We strive to provide individualized attention to your... read more
Everyone is very nice, store is always stocked and clean, like variety of things to choose from. One thing I think could be better is the second you walk in the store you are immediately asked what brings you in today?, what can I help you find? Customer service is key but I think it would be better to be greeted of course and after browsing then be approached asking if need assistance. Or just saying hi, good afternoon if you need any assistance please let us know then after 5-10 min Re- approach and ask if finding every... read more
Business response:
Hi Lisa, Thank you for leaving us a review. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed we take pride in providing excellent customer service. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We do apologize if this seems to be a bit much when you walk in, but we are bursting with enthusiasm about our products and your pets. We strive to provide individualized attention to your... read more
I wish there were more cat trees available. I’m satisfied with the one I bought but was also the only one in the store.
Business response:
Hi Jessica, Your review had me looking around my store too, and you were not wrong. Unfortunately, it is just a numbers game and not many people come into our store looking for a cat product. I have looked at the site and gone to the website for the brand we are carrying (Ware Cat Furniture). Maybe the store could special order a product for you from that vendor. I will say we at corporate are working on including more cat training for ourselves and if we increase our knowledge, we can increase sales, and slowly but surely ... read more
Great costumer service and very helpful!
Business response:
Greig, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everybody's always really nice and helpful!
Business response:
Dave, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I wish there were more cat trees available. I’m satisfied with the one I bought but was also the only one in the store.
Business response:
Hi Jessica, Your review had me looking around my store too, and you were not wrong. Unfortunately, it is just a numbers game and not many people come into our store looking for a cat product. I have looked at the site and gone to the website for the brand we are carrying (Ware Cat Furniture). Maybe the store could special order a product for you from that vendor. I will say we at corporate are working on including more cat training for ourselves and if we increase our knowledge, we can increase sales, and slowly but surely ... read more
Great products and great customer service!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 262 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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