Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.9
Get directions

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Birmingham, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more

Location details

33801 Woodward Ave, Birmingham, MI, 48009, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9262 reviews
Select a rating
Cheryl K.'s profile image
Cheryl K. 
on Birdeye

a year ago

Wonderful people working at Hollywood Feed! 

Business response:

Cheryl, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Len C.'s profile image
Len C. 
on Birdeye

a year ago

Great staff, friendly and caring! also like the "One stop shopping! " Hope the renovation is quick and painless, 

Business response:

Len, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Len C.'s profile image
Len C. 
on Birdeye

a year ago

Great staff, friendly and caring! also like the "One stop shopping! " Hope the renovation is quick and painless, 

Business response:

Len, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Isaiah M.'s profile image
Isaiah M. 
on Birdeye

a year ago

I appreciate the staff’s willingness to help, but often times feels like haggling. Only ask customers once if they need help - more than that seems like overkill. 

Business response:

Isaiah, Thank you for taking the time to leave feedback with us. We value every customer's opinion, even negative, as a tool to help us grow and learn as a company. At Hollywood Feed, we value customer service at every level. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Sometimes, in our enthusiasm, we might check up too much on you. We will address this with the team at the Birming... read more

Kaela W.'s profile image
Kaela W. 
on Birdeye

a year ago

great customer service! 

Business response:

Kaela, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Kelly O.'s profile image
Kelly O. 
on Birdeye

a year ago

The staff at pet people is the very best any retailer could ask for. Hollywood feed is very lucky to have inherited such a kind, caring and genuine staff and I hope they are being treated with the respect and compensation they deserve. This community deserves only forward movement for our own. My only issue is not being able to make change for 100 dollar bills. It is money, and of value so please ensure they are taken care of to continue their outstanding service. Welcome to Birmingham! 

Business response:

Thank you Kelly for the kind words! We appreciate your continued support! Our Birmingham store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you fo... read more

Isaiah M.'s profile image
Isaiah M. 
on Birdeye

a year ago

I appreciate the staff’s willingness to help, but often times feels like haggling. Only ask customers once if they need help - more than that seems like overkill. 

Business response:

Isaiah, Thank you for taking the time to leave feedback with us. We value every customer's opinion, even negative, as a tool to help us grow and learn as a company. At Hollywood Feed, we value customer service at every level. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Sometimes, in our enthusiasm, we might check up too much on you. We will address this with the team at the Birming... read more

Tammy C.'s profile image
Tammy C. 
on Birdeye

a year ago

Great products and service. 

Business response:

Tammy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Kaela W.'s profile image
Kaela W. 
on Birdeye

a year ago

great customer service! 

Business response:

Kaela, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 262 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com