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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

7315 Waverly Walk Ave, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8475 reviews
Select a rating
Rudy B.'s profile image
Rudy B. 
on Birdeye

2 years ago

We always feels welcome and they love to see our baby Max 

Business response:

Rudy, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Cindy W.'s profile image
Cindy W. 
on Birdeye

2 years ago

Great customer service 

Business response:

Cindy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Rudy B.'s profile image
Rudy B. 
on Birdeye

2 years ago

We always feels welcome and they love to see our baby Max 

Business response:

Rudy, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Cindy W.'s profile image
Cindy W. 
on Birdeye

2 years ago

Great customer service 

Business response:

Cindy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Donna E.'s profile image
Donna E. 
on Birdeye

2 years ago

Love Pet People & Hollywood Feed 

Business response:

Donna, we are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Dan M.'s profile image
Dan M. 
on Birdeye

2 years ago

Amazing store, the employees are so friendly, knowledgeable and helpful! Our family recently brought home a new puppy; the staff really went above and beyond to answer questions. 

Mimi T.'s profile image
Mimi T. 
on Birdeye

2 years ago

The people are great, but since Pet People has transitioned to Hollywood Feed, the selection has changed to alot of crappy treats that I can find at the grocery store. Pet People was the Elite, everything was good for your dog. Now its just so so. It now reminds me of being at Pet Smart or Petco. Nothing special about this store anymore. Plus no more rewards!!! Yea its kindof gone downhill if you ask me. Which you did and this is my honest opinion. 

Business response:

Mimi, We are grateful you like the people. We do appreciate your honest opinion, for that is where true growth and learning takes places for a company. In fact, we are always available at bark@hollywoodfeed.com and 888-816-8691 when you feel a need to express any comments or concerns. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands and is a rewards program. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking th... read more

Donna E.'s profile image
Donna E. 
on Birdeye

2 years ago

Love Pet People & Hollywood Feed 

Business response:

Donna, we are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Dan M.'s profile image
Dan M. 
on Birdeye

2 years ago

Amazing store, the employees are so friendly, knowledgeable and helpful! Our family recently brought home a new puppy; the staff really went above and beyond to answer questions. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 475 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.