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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
7315 Waverly Walk Ave, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The people are great, but since Pet People has transitioned to Hollywood Feed, the selection has changed to alot of crappy treats that I can find at the grocery store. Pet People was the Elite, everything was good for your dog. Now its just so so. It now reminds me of being at Pet Smart or Petco. Nothing special about this store anymore. Plus no more rewards!!! Yea its kindof gone downhill if you ask me. Which you did and this is my honest opinion.
Business response:
Mimi, We are grateful you like the people. We do appreciate your honest opinion, for that is where true growth and learning takes places for a company. In fact, we are always available at bark@hollywoodfeed.com and 888-816-8691 when you feel a need to express any comments or concerns. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands and is a rewards program. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking th... read more
great variety of products and very friendly staff
Business response:
Debbie, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Customer service was excellent. The store has a calm relaxing atmosphere. The employees were extremely helpfully. As a store manager myself it's amazing to walk into other stores and see teamwork, smiles, amazing attitudes from employees. I promise I will be back to shop more.
Business response:
Alison, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Love Pet People & Hollywood Feed
Business response:
Donna, we are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Very good customer service
Business response:
Ann, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
great variety of products and very friendly staff
Business response:
Debbie, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Customer service was excellent. The store has a calm relaxing atmosphere. The employees were extremely helpfully. As a store manager myself it's amazing to walk into other stores and see teamwork, smiles, amazing attitudes from employees. I promise I will be back to shop more.
Business response:
Alison, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Very good customer service
Business response:
Ann, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Love Pet People & Hollywood Feed
Business response:
Donna, we are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 495 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.