Hollywood Feed

Business response:

Thanks so much for your kind words, Jo Anne! We are truly grateful to hear that our team has made such a positive impression on you. Knowing that the people you see in the store are helpful and caring means everything to us — that is exactly the experience we strive to provide every single day. Our team genuinely loves what they do, and your feedback reminds us why it matters so much. We look forward to seeing you again soon at Hollywood Feed! 

Business response:

We are ecstatic to hear about your wonderful experience, Kailaa! It truly means the world to us that our staff was hands on, friendly, knowledgeable, and willing to help direct you throughout the store. That is exactly the kind of experience we strive to provide every customer who walks through our doors. We are so grateful to have you as a part of the Hollywood Feed family, and we look forward to being here for you and your pet for many years to come. See you soon! 

Business response:

Thank you for sharing this wonderful feedback, Kirk! It is so great to hear that our team made a positive impression with their knowledge and helpfulness — that is exactly the kind of experience we work hard to create for every pet parent who walks through our doors. Our staff truly loves what they do, and knowing it shows makes us so happy! We hope to see you and your furry family member again soon at Hollywood Feed! 

Business response:

Thank you for your review, Molly! It sounds like our team really rolled out the red carpet for you, from offering help with heavy items and top shelves to even returning the cart for you - that is the Hollywood Feed experience we love to deliver! We are so glad you noticed the employee pet photos on the wall too, because those furry faces are a big part of what makes us who we are. We look forward to seeing you again soon! 

Business response:

Thank you for sharing such a wonderful review, Joanna! 🐾 We're thrilled to hear that our store's cleanliness, organization, and — most importantly — our amazing staff made such a great impression on you. Our team works hard to bring their A-game every single day, so knowing their welcoming and knowledgeable approach made your experience a positive one truly warms our hearts! We can't wait to see you again at Hollywood Feed! 🐶 

Business response:

Thank you for taking the time to share such a wonderful review, Elizabeth! It is fantastic to hear that our team at Hollywood Feed in Gahanna, OH has consistently made you feel welcome and valued. Our employees genuinely care about every customer and their pets, and knowing that their helpfulness — from offering to carry your bag to your car — has made a positive impact truly warms our hearts. We are also glad you are enjoying the thirteenth bag free program, because who does not love a great reward for their loyalty? We loo... read more

Business response:

Thank you, Rebecca, for taking the time to share such a wonderful review! We are honored to know that our team was able to provide you with the personal attention you deserved and address all of your concerns both verbally and visually. At Hollywood Feed, we believe that every pet parent deserves clear, thorough, and caring support — and it sounds like that is exactly what you experienced. We look forward to continuing to serve you and your furry family member, and we hope to see you again soon! 

Business response:

Thanks Bill for taking the time to share your wonderful experience with us! We're overjoyed to hear that our team consistently greets you with warmth and offers helpful assistance from the moment you walk through our doors. Your recognition of our friendly approach and great customer service truly validates our commitment to creating a welcoming environment for every pet parent who visits Hollywood Feed. We believe that exceptional service starts with genuine care, and it sounds like our team is delivering exactly that exper... read more

Business response:

We are grateful for your wonderful review, Polly! Your enthusiasm for Hollywood Feed truly brightens our day and motivates our team to continue providing exceptional service. We work hard every day to create an experience that pet parents love, and knowing that we've succeeded with you makes all our efforts worthwhile. We look forward to welcoming you back soon and helping you find everything your furry family members need to stay happy and healthy!