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Hollywood Feed
- Pet Stores
- Gahanna, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Gahanna, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more
Location details
1341 Stoneridge Dr, Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Bri (sorry if misspelled) is incredible! She’s knowledgeable, kind, always super helpful, and so friendly! I’ve never had a bad experience with this store or it’s staff and I’ll keep coming here as long as you keep employees this knowledgeable around!
Business response:
We’re very proud of the compliment on our team members. Thank you Kimberly for the wonderful review! She is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your fur-baby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. We've now opened up much of our internal training to the public and users can view resources and training class... read more
Very caring employees!
Business response:
Polly, Thank you so much for your positive review! We care a lot! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family. Because of this dedication, our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! Continuing in the pursuit, we've also now opened up much of our internal training to the public so that users can view resources and training class... read more
Julia was helpful in switching my punch cards from pet people days to online rewards with Hollywood feed. They helped me figure out how to access certain info on the website. Thanks!
Business response:
Rachel, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Julia was able to provide you with the best possible service. Our Stoneridge store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you ... read more
Staff is very knowledgeable and so nice!
Business response:
Jennifer, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
We were looking for a probiotic supplement for our dog, and the employee working helped us find a pumpkin puree powder that our dog seems to like! The staff is extremely friendly and knowledgeable. The store is organized and products are easy to navigate. Will definitely add this store as one of our go-to places for our pet!
Great customer service. Also very knowledgeable,
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior... read more
Super friendly staff!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
All the associates at the store are extremely helpful and friendly. When I walk into the store they immediately ask how my critters are doing, calling them by name and even referring to some of their personality traits. It tells me that they don’t just think of this occupation as a job. They truly love animals and the service that they provide for them via their knowledge of nutrition, etc.
Business response:
Penny & Bruce, we are so glad you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Our XXX store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here... read more
Top notch customer service. Very helpful!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 410 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.
Need help? Contact us.
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