Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Gahanna, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

1341 Stoneridge Dr, Gahanna, OH, 43230, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9436 reviews
Select a rating
Kati R.'s profile image
Kati R. 
2 years ago

Bulk treats not all flavors kept in stock, employees state they aren’t sent enough. Favorite 3-ft no-hide bones replaced with something completely different, dog chewed it up in a matter of minutes instead of the literal weeks the no-hide brand would take. Awesome employees, disappointing changes with company merger. Might switch to going to a different pet store, I’m used to much better from when this was PetPeople. 

Business response:

Kati, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it ship... read more

Marsha & Lynn M.'s profile image
Marsha & Lynn M. 
2 years ago

Everyone is always happy and helpful! 

Business response:

Marsha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Marsha & Lynn M.'s profile image
Marsha & Lynn M. 
2 years ago

Everyone is always happy and helpful! 

Business response:

Marsha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Kati R.'s profile image
Kati R. 
2 years ago

Bulk treats not all flavors kept in stock, employees state they aren’t sent enough. Favorite 3-ft no-hide bones replaced with something completely different, dog chewed it up in a matter of minutes instead of the literal weeks the no-hide brand would take. Awesome employees, disappointing changes with company merger. Might switch to going to a different pet store, I’m used to much better from when this was PetPeople. 

Business response:

Kati, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it ship... read more

Marilyn B.'s profile image
Marilyn B. 
2 years ago

Low stock. Didn’t have what I needed. 

Business response:

Marilyn, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it s... read more

Marilyn B.'s profile image
Marilyn B. 
2 years ago

Low stock. Didn’t have what I needed. 

Business response:

Marilyn, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it s... read more

Rowan S.'s profile image
Rowan S. 
2 years ago

The customer service here is amazing! Elaine is always fun to talk to and super informative 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Liz P.'s profile image
Liz P. 
2 years ago

great customer service!!! friendly and efficient 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Rowan S.'s profile image
Rowan S. 
2 years ago

The customer service here is amazing! Elaine is always fun to talk to and super informative 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 436 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.