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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Westerville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more
5997 Maxtown Rd, Westerville, OH, 43082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
I like having the opportunity to buy local or Ohio or USA made items!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
I like having the opportunity to buy local or Ohio or USA made items!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
In store customer service was excellent. Unfortunately we will not be back. We were emailed a coupon, but told at the store that the coupon was only for South Carolina shoppers. The coupon should have still been honored.
efficient and friendly service
Business response:
Joyce, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part o... read more
they have a pretty good rewards program. They do, like all the stores these days run out of products on routine basis.
Business response:
Connie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 1-888-816-8691 to further assist you in finding what you need and we can have it ... read more
In store customer service was excellent. Unfortunately we will not be back. We were emailed a coupon, but told at the store that the coupon was only for South Carolina shoppers. The coupon should have still been honored.
efficient and friendly service
Business response:
Joyce, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part o... read more
they have a pretty good rewards program. They do, like all the stores these days run out of products on routine basis.
Business response:
Connie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 1-888-816-8691 to further assist you in finding what you need and we can have it ... read more
Very nice people work there
Business response:
Kim, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 395 reviews.
Hollywood Feed is open now. It will close at 6:30 p.m.