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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Westerville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

5997 Maxtown Rd, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9405 reviews
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Pat V.'s profile image
Pat V. 
2 years ago

Knowledgeable & friendly. I prefer Hollywood Feed(Pet People) because they actually know the business inside & out. That is what I look for. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Rocco G.'s profile image
Rocco G. 
2 years ago

A very clean and well stocked store. Staff member was vet friendly and helpful. The bath area was a great experience; clean, plenty of supplies and towels. The temperature inside the bath was perfect. 

Business response:

Thank you Rocco for the kind words! We appreciate your continued support! Our Westerville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you f... read more

Molly O.'s profile image
Molly O. 
2 years ago

I like having the opportunity to buy local or Ohio or USA made items! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more

Molly O.'s profile image
Molly O. 
2 years ago

I like having the opportunity to buy local or Ohio or USA made items! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more

Jamie Y.'s profile image
Jamie Y. 
2 years ago

In store customer service was excellent. Unfortunately we will not be back. We were emailed a coupon, but told at the store that the coupon was only for South Carolina shoppers. The coupon should have still been honored. 

Joyce C.'s profile image
Joyce C. 
2 years ago

efficient and friendly service 

Business response:

Joyce, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part o... read more

Jamie Y.'s profile image
Jamie Y. 
2 years ago

In store customer service was excellent. Unfortunately we will not be back. We were emailed a coupon, but told at the store that the coupon was only for South Carolina shoppers. The coupon should have still been honored. 

Joyce C.'s profile image
Joyce C. 
2 years ago

efficient and friendly service 

Business response:

Joyce, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part o... read more

Kim A.'s profile image
Kim A. 
2 years ago

Very nice people work there 

Business response:

Kim, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 405 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.