Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.8
Get directions

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Chagrin Falls, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollyw... read more

Location details

8476 E Washington St, Chagrin Falls, OH, 44023, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8151 reviews
5
134
4
11
3
6
2
0
1
0
Select a rating
Jeremiah K.'s profile image
Jeremiah K. 
on Birdeye

a year ago

why is my cat food now over $20 ? it used to be $12 

Business response:

Jeremiah, Thank you for taking the time to write us a review! We are sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard each day to ensure that we are providing the best products at the best prices, and our store associates and customer service team are always happy to assist in recommending a product that would fit your price range and all your fur babies needs. Hollywood Feed does have a price-match guarantee... read more

K.m G.'s profile image
K.m G. 
on Birdeye

a year ago

Love your food selection but hate your new name almost to the point of going into Solon pet supplies plus. Thinking about changing. 

Business response:

Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are sorry that you do not like the name of Hollywood Feed, but it is a wonderful staple of who we are. In the 1950s, Hollywood Feed opened our first pet supply store on the corner of Hollywood Street and Chelsea Avenue in Memphis, Tennessee. Hollywood Feed is known for friendly and knowledgeable service more than half a century later. We've grown from a single store in Memphis to a retail presence spanning th... read more

Nicole R.'s profile image
Nicole R. 
on Birdeye

a year ago

Knowledgeable workers 

Business response:

Nicole, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Nicole R.'s profile image
Nicole R. 
on Birdeye

a year ago

Knowledgeable workers 

Business response:

Nicole, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Rachel D.'s profile image
Rachel D. 
on Birdeye

a year ago

Great customer service 

Business response:

Rachel, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Ginny R.'s profile image
Ginny R. 
on Birdeye

a year ago

Love your staff! 

Business response:

Ginny, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Rachel D.'s profile image
Rachel D. 
on Birdeye

a year ago

Great customer service 

Business response:

Rachel, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Ginny R.'s profile image
Ginny R. 
on Birdeye

a year ago

Love your staff! 

Business response:

Ginny, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

K.m G.'s profile image
K.m G. 
on Birdeye

a year ago

Love your food selection but hate your new name almost to the point of going into Solon pet supplies plus. Thinking about changing. 

Business response:

Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are sorry that you do not like the name of Hollywood Feed, but it is a wonderful staple of who we are. In the 1950s, Hollywood Feed opened our first pet supply store on the corner of Hollywood Street and Chelsea Avenue in Memphis, Tennessee. Hollywood Feed is known for friendly and knowledgeable service more than half a century later. We've grown from a single store in Memphis to a retail presence spanning th... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 151 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.