This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Chagrin Falls, OH
About this business
Location details
8476 E Washington St, Chagrin Falls, OH, 44023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service
Business response:
Rachel, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Great customer service
Business response:
Rachel, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Love your staff!
Business response:
Ginny, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
I came in on my Mr. Buds birthday to get him a special B-Day treat… the young lady that helped me, couldn’t have been more delightful 🤗. Love the store and all of your QUALITY products👍
Business response:
Anne, It was our honor to be a part of Mr. Bud's birthday. Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
I came in on my Mr. Buds birthday to get him a special B-Day treat… the young lady that helped me, couldn’t have been more delightful 🤗. Love the store and all of your QUALITY products👍
Business response:
Anne, It was our honor to be a part of Mr. Bud's birthday. Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
I’ve used the dog bathing area for several years and have noticed the facility is less appealing than it was when I started. There are towels and soap but no other items. I have to put the tub equipment in place myself and that is relatively new. The new soap - honeysuckle is a big thumbs up!
Business response:
Greetings MEME, Thank you for taking the time to leave a review about your experience at Hollywood Feed. We're sorry to hear that the dog bathing area did not meet your expectations during your recent visit. We appreciate your feedback and will take it into consideration as we continuously improve our facilities. We're glad to hear that you enjoyed the new honeysuckle soap. Please don't hesitate to reach out to us at (440) 543-0841 if you have any further concerns or questions. Best regards, Hollywood Feed Team
I really like this store and the staff as well. But they have been out of the good natural treats (pumpkin sticks and mini biscuits by weight) for months. Hollywood Pet please let us know what's going on here. Please don't bring a good store down.
Business response:
Elizabeth, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it... read more
I really like this store and the staff as well. But they have been out of the good natural treats (pumpkin sticks and mini biscuits by weight) for months. Hollywood Pet please let us know what's going on here. Please don't bring a good store down.
Business response:
Elizabeth, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it... read more
Both items I came in for were out of stock. Not good.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 247 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.