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Hollywood Feed

4.8

About this business

Location details

19391 Mack Ave, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8447 reviews
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Ruth S.'s profile image
Ruth S. 
2 years ago

Everyone who was working was kind and helpful! Extra shout out to Anna who helped me and really knows her stuff! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Judi P.'s profile image
Judi P. 
2 years ago

We buy the frozen bones. No one else has them and my dogs love them 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Judi! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Debby V.'s profile image
Debby V. 
2 years ago

Great customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Annie D.'s profile image
Annie D. 
2 years ago

Great customer service. We have an awesome experience every time we go. Even the new staff is always willing to help and goes to management with any questions they’re not sure how to answer. Everyone is friendly and willing to help at all times! 

Business response:

Annie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Jennifer M.'s profile image
Jennifer M. 
2 years ago

The manager who assisted me was very kind and helpful! Will definitely be back! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Sarah E.'s profile image
Sarah E. 
2 years ago

Always friendly helpful service and great products! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Zoey O.'s profile image
Zoey O. 
2 years ago

customer service is the best! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Lynne C.'s profile image
Lynne C. 
2 years ago

Great staff and great service 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University al... read more

Antoinette P.'s profile image
Antoinette P. 
2 years ago

Great customer service & friendly. Since the company changed it’s name I haven’t always been able to get some of the products. The associates tell me that they have no control over the ordering. I don’t think that is a good thing. Several times I had to go to another pet store to get what we need. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 447 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:00 p.m.