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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Grosse Pointe Woods, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why ... read more

Location details

19391 Mack Ave, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8342 reviews
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Sarah E.'s profile image
Sarah E. 
on Birdeye

a year ago

Always friendly helpful service and great products! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Zoey O.'s profile image
Zoey O. 
on Birdeye

a year ago

customer service is the best! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Lynne C.'s profile image
Lynne C. 
on Birdeye

a year ago

Great staff and great service 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University al... read more

Antoinette P.'s profile image
Antoinette P. 
on Birdeye

a year ago

Great customer service & friendly. Since the company changed it’s name I haven’t always been able to get some of the products. The associates tell me that they have no control over the ordering. I don’t think that is a good thing. Several times I had to go to another pet store to get what we need. 

Colleen F.'s profile image
Colleen F. 
on Birdeye

a year ago

Great customer service. The staff is exceptional. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Colleen H.'s profile image
Colleen H. 
on Birdeye

a year ago

Tons of great supplies, pretty good pricing and beyond excellent customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Kate F.'s profile image
Kate F. 
on Birdeye

a year ago

Amazing staff, super nice and helpful. Will always be loyal to PetPeople now Hollywood Feed! 

Business response:

Kate, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutr... read more

Providence S.'s profile image
Providence S. 
on Birdeye

a year ago

Very helpful and friendly 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, XXX! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Erin M.'s profile image
Erin M. 
on Birdeye

a year ago

I LOVE the staff! They are so helpful and friendly, they spoil my dog and help to socialize her. Grosse pointe location ladies rock!! 

Business response:

We are THRILLED to hear about your wonderful experience at our Grosse Pointe location. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 342 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.