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Hollywood Feed

4.8

About this business

Location details

19391 Mack Ave, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8450 reviews
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Colleen F.'s profile image
Colleen F. 
3 years ago

Great customer service. The staff is exceptional. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Colleen H.'s profile image
Colleen H. 
3 years ago

Tons of great supplies, pretty good pricing and beyond excellent customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Kate F.'s profile image
Kate F. 
3 years ago

Amazing staff, super nice and helpful. Will always be loyal to PetPeople now Hollywood Feed! 

Business response:

Kate, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutr... read more

Providence S.'s profile image
Providence S. 
3 years ago

Very helpful and friendly 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, XXX! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Erin M.'s profile image
Erin M. 
3 years ago

I LOVE the staff! They are so helpful and friendly, they spoil my dog and help to socialize her. Grosse pointe location ladies rock!! 

Business response:

We are THRILLED to hear about your wonderful experience at our Grosse Pointe location. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon 

Sidney B.'s profile image
Sidney B. 
3 years ago

Olivia provided great customer service, she helped me to find a dry cat food for my senior cats (one of whom is a very picky eater) that is good for their dietary & digestion needs. I always feel well taken care of by the staff at Pet People in Grosse Pointe Woods. 

Business response:

Thank you Sidney for the wonderful review! Olivia is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your cats. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollyw... read more

Sandy M.'s profile image
Sandy M. 
3 years ago

Knowledgeable staff & very helpful. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Amy V.'s profile image
Amy V. 
3 years ago

The dog wash there is so easy to use! Appreciate you having this to offer your customers. 

Business response:

Amy, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Sandy M.'s profile image
Sandy M. 
3 years ago

Knowledgeable staff & very helpful. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 450 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.