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Hollywood Feed
- Pet Stores
- Grosse Pointe Woods, MI
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Grosse Pointe Woods, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why ... read more
Location details
19391 Mack Ave, Grosse Pointe Woods, MI, 48236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service but since it changed from Pet People the prices have gone really high! I don't like they took away the discount if you bought 12 packs of food either. I didn't know this until I got to register. It cost me much more than the last time I bought the 12 packs. No rewards and no discount and higher prices makes me rethink about coming back. Bring back Pet People!
Business response:
Thank you for taking the time to reach out to us, Mary. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet... read more
Great customer service but product shortages and interruptions regularly.
Business response:
Connie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it sh... read more
Great customer service but product shortages and interruptions regularly.
Business response:
Connie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it sh... read more
The nicest associates and the store pet dog was the best sales personnel.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
customer service is amazing!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The nicest associates and the store pet dog was the best sales personnel.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
customer service is amazing!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Friendly, competent service, and good product availability.
Business response:
Jeff, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Friendly, competent service, and good product availability.
Business response:
Jeff, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 343 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.