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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Akron, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed... read more

Location details

34 N Hawkins Ave, Akron, OH, 44313, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9352 reviews
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Natalie B.'s profile image
Natalie B. 
on Birdeye

2 years ago

Our dogs LOVE going to see their friends at PetPeople! The staff are always so friendly and welcoming. We love going here for our monthly dog baths and treat restock. The store is always clean and well stocked. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alon... read more

Linda M.'s profile image
Linda M. 
on Birdeye

2 years ago

Your manager at the fairlawn store , she is fantastic 

Business response:

Linda, We’re very proud of the compliment on our Fairlawn team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit ... read more

Michele M.'s profile image
Michele M. 
on Birdeye

2 years ago

Sales staff always very helpful 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior fro... read more

Amy S.'s profile image
Amy S. 
on Birdeye

2 years ago

Wonderful knowledgble kind staff 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Jodi R.'s profile image
Jodi R. 
on Birdeye

2 years ago

Everyone is alway so pleasant 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Jodi R.'s profile image
Jodi R. 
on Birdeye

2 years ago

Everyone is alway so pleasant 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Audrey S.'s profile image
Audrey S. 
on Birdeye

2 years ago

Justin is AMAZING! His customer service skills and wisdom are exemplary. Your company truly needs to find a higher-up position for this individual. I am not alone in my thoughts...have spoken with other customers who also feel that he is the reason we come to this store! He is invested in helping pets and aiding their owners. He knows sooooo many people and pets by name as they walk through the door....and recalls the issues they are having with their canine/feline companions. He immediately makes each person feel so importa... read more

Business response:

Thank you, Audrey, for the wonderful review! Justin is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your pet. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Audrey S.'s profile image
Audrey S. 
on Birdeye

2 years ago

Justin is AMAZING! His customer service skills and wisdom are exemplary. Your company truly needs to find a higher-up position for this individual. I am not alone in my thoughts...have spoken with other customers who also feel that he is the reason we come to this store! He is invested in helping pets and aiding their owners. He knows sooooo many people and pets by name as they walk through the door....and recalls the issues they are having with their canine/feline companions. He immediately makes each person feel so importa... read more

Business response:

Thank you, Audrey, for the wonderful review! Justin is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your pet. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Amina P.'s profile image
Amina P. 
on Birdeye

2 years ago

Employees are always very friendly and helpful. We love the self grooming facility. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 352 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.