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Hollywood Feed
- Pet Stores
- Mason, OH
About this business
Location details
5051 Deerfield Blvd, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service @ Hollywood Feed!
Business response:
Thank you for your review! We're thrilled you experienced excellent customer service. Your feedback motivates our team to maintain high standards.
The service and attention were wonderful. Krystie (sorry if I misspelled, was there 9/19/25) was so patient and enthusiastic with sharing information as I shopped for my new puppy and, as others have noted, was kind enough to grab a load of my things and help me to my car. I really like their natural approach - like the " Whole Foods" of pet products, and the offer of same-day delivery if you call before 6pm sounds very handy!
Business response:
We are absolutely thrilled to hear about your wonderful experience with Krystie! Her patience and enthusiasm in sharing information about our products for your new puppy is exactly the kind of service we strive to provide. We're so glad she was able to assist you with your purchases and even help you to your car. Thank you for choosing our natural pet products for your new puppy, and we're pleased that you appreciate our "Whole Foods" approach to pet care. We hope you'll continue to enjoy our selection and services, includin... read more
Great first experience wonderfully helpful staff.
Business response:
Thank you for the great feedback! We're so glad your first visit was a positive one and that our staff could assist you. We look forward to seeing you again soon!
They are always so friendly here and I love that I can donate food for kitty shelters.
Business response:
Thank you so much, Heather! We’re thrilled to hear how much you enjoy the friendly service at our store. We also love that you take part in donating food for kitty shelters—your generosity makes such a difference for pets in need. We’re grateful for your support and look forward to seeing you again soon!
Victoria was amazing in a long story short. I was moving away about a week ago and Victoria helped me find the best cat food for my cats medication. And safe to say my cat loved her food. Which is amazing considering how picky she can be and Victoria gave me some samples of the dry food which worked really well for my cat as well. Thank you Victoria!
Business response:
Thank you so much for sharing your experience, Alyssa! We’re thrilled to hear that Victoria was able to help you find the perfect food for your cat, especially with her specific needs. It’s wonderful to know the samples worked and that your picky kitty enjoyed them too! We’ll be sure to pass along your kind words to Victoria—she’ll be so happy to hear this. Thank you for trusting Hollywood Feed to care for your furry family members!
Everyone is always so friendly and helpful! They always ask about your pets and I LOVE that!
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that our team’s friendliness and helpfulness have stood out to you. Asking about your pets is one of our favorite parts of the job, we love getting to know our customers’ furry family members and hearing their stories. We’re so glad you feel that personal touch when you visit, and we truly appreciate you being part of the Hollywood Feed family. We look forward to seeing you (and hearing about your pets!) again soon!
Everyone was so helpful and the product choice are great quality!
Business response:
Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly and helpful
Business response:
Nancy we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
I found a dog bed at one store but I needed 2 and the union store and the Crestview store went above and beyond to find me the second bed at the mason store ! Kudos! Thank you!
Business response:
Thank you so much for the fantastic 5-star review, Lori! We’re so glad to hear that our Hollywood Feed Store #449 - Mason team, along with the Union and Crestview stores, went above and beyond to find the perfect second dog bed for you! It’s all part of our mission to make sure both you and your pups are happy, comfortable, and well-supplied. Kudos to you for finding the best dog beds, and we can't wait to see you again soon for more pet-tastic finds!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 275 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.