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Hollywood Feed
- Pet Stores
- Mason, OH
About this business
Location details
5051 Deerfield Blvd, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Alex was extremely knowledgeable and helped me find a high quality, ingredient-appropriate canned food for our dog.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed #449 - Mason and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.
The employees were so friendly, patient and knowledgeable. They showed no frustration with my three year old who was definitely enjoying herself selecting many toys and items for our dog and basically touching and wanting everything. It was a warm welcome from the unfriendly shopping experience I have had at another local store. We ended up making a game out of finding where the items went back on the shelves and the manager seemed surprised and offered to do it for us.
Friendly, very helpful, gave substitutes for what I couldn't find. Thanks for your expertise!
Always great customer service! I like the selection of higher end treats and toys, leashes and collars!
Well pleased with pet bathing facility.
Business response:
John, we are so glad you loved your experience so much that you gave us 5-stars! Glad our Self Wash Stations made you and that Fur-Baby happy. We appreciate you being our valued customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Always offer to help…carry food to car, select items etc
Business response:
Ann, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more
Everyone is so helpful & friendly!
Business response:
Kelli, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nut... read more
Kind and courteous people
Business response:
Marlene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
Staff was friendly. A nice variety of treats and food, albeit pricey. However, since we no longer get rewards, we don’t go there very much. We used to go there a lot before. Loyalty programs provide an incentive to regularly return to the same place. Since we don’t have that, we look for other sources that are less expensive for getting supplies and treats.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 334 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.