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Hollywood Feed

4.8

About this business

Location details

5051 Deerfield Blvd, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8301 reviews
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Ryan D.'s profile image
Ryan D. 
3 years ago

Alex and the rest of the employees provide fabulous costumer service!! Very eager to please. The only concern is that since PetPeople merged with Hollywood Feed it has been very challenging to get my special order of Answers Straight Chicken in stock. I love the staff yet getting the food I need for my dog because of his gastrointestinal issues has been a frustrating challenge. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Please reach out to us at Bark@hollywoodfeed.com or give us a call at 888-816-8691 and we will do our best to get this to you! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees whil... read more

Teresa M.'s profile image
Teresa M. 
3 years ago

Customer service is a big part of why I shop at Pet People. Always kind & helpful! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jennifer W.'s profile image
Jennifer W. 
3 years ago

The employees are always helpful! 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Teresa M.'s profile image
Teresa M. 
3 years ago

Customer service is a big part of why I shop at Pet People. Always kind & helpful! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jennifer W.'s profile image
Jennifer W. 
3 years ago

The employees are always helpful! 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Lesa F.'s profile image
Lesa F. 
3 years ago

The customer service at the Mason location is amazing. Everyone is helpful, friendly, and they know my dog by name. 

Business response:

Lesa, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Lesa F.'s profile image
Lesa F. 
3 years ago

The customer service at the Mason location is amazing. Everyone is helpful, friendly, and they know my dog by name. 

Business response:

Lesa, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Gretchen W.'s profile image
Gretchen W. 
3 years ago

Top notch customer service!!! 

Business response:

Gretchen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Gretchen W.'s profile image
Gretchen W. 
3 years ago

Top notch customer service!!! 

Business response:

Gretchen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 301 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.