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Hollywood Feed - CLOSED
- Pet Stores
- Huntsville, AL
About this business
Location details
5000 Whitesburg Dr, Huntsville, AL, 35802, United States
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I love shopping in the store, but I will never take my dog to be groomed there again. First of all, the groomer tried to tell me that she wouldn’t be done for 7 hours! She said if people came in for walk in services she had to stop and do that. Second of all, my dog’s appointment was at 3. At 3:30 the groomer was standing up front talking to the cashiers and had not even started. My dog was crying in the kennel.
Business response:
Victoria, thank you for taking the time to leave us your feedback. We appreciate hearing all feedback from our customers, whether it's good or bad, because it allows us to grow and improve. We appreciate that you understand that Hollywood Feed does have high standards for our stores and our team - and we want this to be true for all locations at any time. I am sorry to hear that your recent grooming visit at the Huntsville location was unpleasant. I will be escalating this issue to the regional manager of the Huntsville loca... read more
Great Customer Service
Business response:
Felecia, thank you for the fantastic review!! Our team works hard to provide the best service, products, and information during every visit!!
I love shopping in the store, but I will never take my dog to be groomed there again. First of all, the groomer tried to tell me that she wouldn’t be done for 7 hours! She said if people came in for walk in services she had to stop and do that. Second of all, my dog’s appointment was at 3. At 3:30 the groomer was standing up front talking to the cashiers and had not even started. My dog was crying in the kennel.
Business response:
Victoria, thank you for taking the time to leave us your feedback. We appreciate hearing all feedback from our customers, whether it's good or bad, because it allows us to grow and improve. We appreciate that you understand that Hollywood Feed does have high standards for our stores and our team - and we want this to be true for all locations at any time. I am sorry to hear that your recent grooming visit at the Huntsville location was unpleasant. I will be escalating this issue to the regional manager of the Huntsville loca... read more
Great Customer Service
Business response:
Felecia, thank you for the fantastic review!! Our team works hard to provide the best service, products, and information during every visit!!
Very nice helpful staff!
Business response:
Ann, thank you for the gracious review!!!
They are so kind and give the best advice! From the day we got Malley (2 years ago) they have been there to answer any and all questions. The groomer does the best job cutting her nails. We love this location!
Business response:
Taylor, thank you for the incredible review! Our staff attends monthly training on our products and pet nutrition so that we can better serve our fantastic customers and their sweet four-legged friends. Our compassionate team also strives to provide exceptional service and we're thrilled to know that you're pleased.
I love this place. Everyone is so nice and eager to help
Business response:
Jan, thank you so much for this amazing review! Our staff works hard to provide the finest service possible! We hope to see you again soon!
Great helpful sales staff and wonderful array of dog toys
Business response:
Thank you for this amazing review, Margie!! Our team works hard to provide the best service and the best products. We hope to see you again soon!!
Very nice helpful staff!
Business response:
Ann, thank you for the gracious review!!!
Frequently asked questions about Hollywood Feed - CLOSED
How is Hollywood Feed - CLOSED rated?
Hollywood Feed - CLOSED has a 4.9 star rating with 980 reviews.
When is Hollywood Feed - CLOSED open?
Hollywood Feed - CLOSED is permanently closed.