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Hollywood Feed - CLOSED
- Pet Stores
- Ann Arbor, MI
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Ann Arbor, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
3330 Washtenaw Ave, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Our first time in the the store was wonderful! There was a wide variety of treats to choose from for my dog's birthday!
Business response:
Lauren, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Amy is very knowledgeable about the products sold in her store. A joy to work with her.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Amy is very knowledgeable about the products sold in her store. A joy to work with her.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
The employees are great. Christina left after the change over… and that was crappy because she was amazing. However I used to go here all the time for my cat’s needs… it was the ONLY place that had the litter I like too… but after the switch all of a sudden they can’t get it anymore. Thankfully I know a place that can and it’s from the same vendor… so I’ve switched stores. The programs on cat food are great… the new system too… but the ability to keep the same products have gone down (for me at least)
Business response:
Thank you Danni for this feedback. Our Washtenaw store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each p... read more
The employees are great. Christina left after the change over… and that was crappy because she was amazing. However I used to go here all the time for my cat’s needs… it was the ONLY place that had the litter I like too… but after the switch all of a sudden they can’t get it anymore. Thankfully I know a place that can and it’s from the same vendor… so I’ve switched stores. The programs on cat food are great… the new system too… but the ability to keep the same products have gone down (for me at least)
Business response:
Thank you Danni for this feedback. Our Washtenaw store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each p... read more
Lisa has been grooming my dog for a year. Everyone is patient, caring and timely. GREAT PLACE!!
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Washtenaw store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Lisa has been grooming my dog for a year. Everyone is patient, caring and timely. GREAT PLACE!!
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Washtenaw store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Called the evening before to confirm they had the dog food I needed, they held the last 3 bags for me. Wonderful phone communication also.
Business response:
Julia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Called the evening before to confirm they had the dog food I needed, they held the last 3 bags for me. Wonderful phone communication also.
Business response:
Julia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed - CLOSED
How is Hollywood Feed - CLOSED rated?
Hollywood Feed - CLOSED has a 4.9 star rating with 553 reviews.
When is Hollywood Feed - CLOSED open?
Hollywood Feed - CLOSED is open now. It will close at 7:30 p.m.
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