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Homefix Roofing and Window Installation
- Contractors
- Norfolk, VA
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
2730 Ayliff Rd, STE 101, Norfolk, VA, 23513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Wonderful company to work with and they performed the job ASAP with great quality.
Business response:
We do our best to make every customer feel the way you do - it is our goal each and every time. Hearing that we succeeded with you makes each and every one of our team members proud to be working for you. Please remember we are always here for you, and we welcome you to our family of HCR customers.
The experience was good. Planing to an extra 7 windows and will ask them to do it in the close future.
Business response:
We aim to do our best with each and every customer, and it is very motivating to hear that we have succeeded in receiving a 4-Star Rating. Thanks for taking the time to rate us, and we hope that you will give us the opportunity to earn a full 5-Stars when you decide it's time for your next window installation.
They were a pleasure to work with. The workers were professional and courteous. Any issues we had were addressed immediately to our satisfaction. I would recommend them.
Business response:
Thank you for your review. We are so glad you had a positive experience, and appreciate your patience while we got your home project just right. Welcome to the HCR Family!
Very good
Business response:
We are pleased to have earned your four star rating, but hoped we would have done better. We try to provide the best quality and service for each customer, and in doing so, achieve exceptional value for our customers. If there is any way that we can assist you now or in the future, we will stand willing and ready. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, a... read more
Excellent service. Knowledgeable and very efficient and effective. I highly recommend.
Business response:
Nothing makes us happier than pleasing our customers! We are thrilled to earn our high praise, and we thank you so very much for taking the time to review us. If we can assist with anything in the future, please let us know. As a member of the HCR family, we are here to address any of your needs with your new roof.�
Professional and completed the work as scheduled. Not very responsive to request for a warranty document as the roof was warrantied for 50 years and is transferrable.
Business response:
Thanks for taking the time to post your thoughts and comments about us. We strive to provide timely and efficient customer service to all our potential customers, as well as those who are already part of the HCR family. While we wish we could have provided a better experience concerning your request for warranty documentation, we are glad you were happy with your new roof! We can't thank you enough for the five star rating, and hope you will contact us in the future if we can be of service.
Pros and cons of Homefix Custom Remodleing's kitchen countertops. Quick Review: i love the countertop. The Quartz it much nicer than anything i have had. It fits together like a glove. Chris (My salesman) was informative and dedicated. Ronald (my measure technician.) was focused on quality work and patient. Company as a whole gave me some frustration with timing, but all and all Great company. Long Review. If you can request a sales Rep i would say ask for Chris Dobbin. He knows his stuff he lets you talk and doesn&a... read more
Business response:
Thank you for taking the time to leave such a thorough review. I want you to know that your feedback provided a number of useful insights concerning our customer service that we have already shared with our Sales and Installation Departments. We strive to make sure every customer has the best possible experience. While we were unable to earn a full 5-Star review from you this time, we appreciate your great feedback and hope you will consider giving us another opportunity in the future.
All around great company. From the start meeting the VP of the company all the way to explaining the process after i chose the type of roof and the date of installation.
Business response:
We are so pleased that you enjoyed working with HCR. We thank you for your kind words and take great pride in making you a happy customer. We look forward to serving you again, should the opportunity arise.
My counters haven't been installed yet, but so far I have had a great experience with this company. Chris Dobbin showed up at my house on time and was very professional. He offered me a great price compared to other quotes I got in my area. I'll be updating my review after the counters are installed.
Business response:
Chris is a great example of our HCR team hard at work to please our customers. Earning your five star rating means so very much to us, and we are humbled by your kind words. We go to work every day aiming to achieve this status, and it means the world to us that we have succeeded. We look forward to hearing your final thoughts about your installation as well!
Frequently asked questions about Homefix Roofing and Window Installation
How is Homefix Roofing and Window Installation rated?
Homefix Roofing and Window Installation has a 4.8 star rating with 568 reviews.
When is Homefix Roofing and Window Installation open?
Homefix Roofing and Window Installation is closed now. It will open at 8:00 a.m.