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Homefix Roofing and Window Installation
- Contractors
- Norfolk, VA
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
2730 Ayliff Rd, STE 101, Norfolk, VA, 23513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The quality of the windows are good. The crew was great went above and beyond moving furniture because my husband had shoulder surgery and was unable to do so.
Business response:
We hope your husband's shoulder is well on the way to recovery, Sharon. Thanks for posting such a great review about us! We work hard to earn five stars from all our customers, but knowing that we are helping when you are in need is the best feeling of all. This is great to hear, and proof that we will always try to go above and beyond for the comfort and well being of our customers. Please let us know how we can continue to be of service. Welcome to the HCR family!
I liked how professional and friendly everyone was. I also liked that they walked me through the process whenever I asked about it.
Business response:
Each day is an opportunity to provide great service to our customers, Ali. We can't tell you how proud we are that we did so well by you. Thank you for taking the time to post about us and share your thoughts. It is very meaningful to our entire team to hear that our customers are pleased with us. If there is every any need for our services, please let us know how we can help. We count you among our greatest accomplishments - a happy customer. Welcome to the HCR family!
Work is top notch.
Business response:
We are pleased to have earned your four star rating, but hoped we would have done better. We try to provide the best quality and service for each customer, and in doing so, achieve exceptional value for our customers. If there is any way that we can assist you now or in the future, we will stand willing and ready. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, a... read more
Business response:
Thank you for you posting a great rating of HCR. We strive to offer the best quality at the best prices for each of our customers. It is great to know that we earned a great rating from you. Anything that we can do for you now, or in the future, we are always here to help. With your lifetime warranty, you can rest assured that your new roof will be worry free for decades!
Could not have been happier with our new doors and windows from Homefix Custom Remodeling! They're just gorgeous!! Not only was the installation flawless, but the crew was so efficient and friendly. From the time we first contacted Homefix Custom Remodeling, we've just been happy customers! Chris Dobbin was such a pleasure to work with, and came out to see us within hours of our call placed to Homefix Custom Remodeling. We could not recommend this company highly enough! We will be using them for our future projects... read more
Business response:
Your kind words about us and Chris are so appreciated, Katie! Chris is a great example of our HCR team hard at work to please our customers. Earning your five star rating means so very much to us, and we are humbled by your kind words. We go to work every day aiming to achieve this status, and it means the world to us that we have succeeded. If you ever need us, now or in the future, just let us know what we can do to help. It is truly a pleasure to count you among our 120,000+ happy customers.
Homefix Custom Remodeling did an excellent job with both projects (I had a roof install and a new door put in). Most importantly for me, like many in the DC area with demanding jobs, HCR was responsive, prompt, punctual and flexible with my schedule. Unlike other projects, I didn't have to call multiple times just to get a project scheduled. I set up an appointment with a representative and Miguel A. Cangas arrived at my house on time with the materials needed to plan my projects. I felt confident in my project decision... read more
Business response:
Thank you so very much, Maureen. We can't tell you how much we appreciate your taking the time to post so thoughtfully. We have a mission to provide the BEST products, services, installation and warranties in the industry. Miguel is amazing, and is truly a fine example of the ambassadors that everyone at HCR strives to be each and every day. We are honored to receive your five star rating, and will continue to aim high in meeting any of your needs going forward. Welcome to the family!
Service person was out within 3 hours of my contacting HomeAdvisor
Business response:
Thanks for taking the time to post your thoughts and comments about us. We strive to provide timely and efficient customer service to all our potential customers, as well as those who are already part of the HCR family. We can't thank you enough for the five star rating, and we are so pleased to have earned it form you!
Business response:
We love our customers, Nikita, and it is so nice to know you love us, too! Thanks for the five star rating. We put our best out there every day, and it wonderful to know that you have been pleased by our effort. If you ever have need of service or adjustments, your lifetime warranty will cover you. Please know that we are here to be of assistance in any way possible. Thanks for joining our HCR family!
They were considerably more expensive than the other quote I got for the serice.
Business response:
We are sorry that we didn't earn a better rating in your eyes. We offer the very best product and the very best warranties in the industry. While your four and five star rating for quality and service acknowledges that, we fell short in demonstrating how that provides you with value for the money. I apologize for that. Should we ever have the opportunity to assist you in the future, we will definitely aim to offer you the best in each of these categories.
Frequently asked questions about Homefix Roofing and Window Installation
How is Homefix Roofing and Window Installation rated?
Homefix Roofing and Window Installation has a 4.8 star rating with 592 reviews.
When is Homefix Roofing and Window Installation open?
Homefix Roofing and Window Installation is closed now. It will open tomorrow at 8:00 a.m.