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HomeWorld Kailua-Kona

4.4
  • Kailua-Kona, HI

About this business

Location details

73-5593 Maiau Street, Kailua-Kona, HI, 96740, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.4270 reviews
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Leihuanani C.'s profile image
Leihuanani C. 
rating
9 years ago

Last week we were shopping at Costco and decided to stop by Home World Furniture. We were looking for Sofa set with recliner included. Sales person which Lauren Leanio. Very friendly and always smiling. She was very helpful and very knowledgeable about her inventory items. We looked and several sectional sofa set and fell in love with the one we both chose. We sacrificed our other furnitures to our youngest son and his family. So here we are with this awesome furniture. We are both happy and satisfied with our purchase at H... read more

Jason H.'s profile image
Jason H. 
rating
9 years ago

Good prices great selection. Chuck in the sleep/bed department went above and beyond to help me. 

Marsha S.'s profile image
Marsha S. 
rating
11 years ago

We completely refurnished several bedrooms in Kona and couldn't be happier with the quality furniture and service we received from HomeWorld! Christian and Chuck were FABULOUS . . . Christian even came to our house to make sure the furniture would work in every room. GREAT place in Kona to get furniture! 

Business response:

Hi Marsha: Thank you for the wonderful review! We hope you have an great weekend. - Taryn K., Digital Media Specialist. 

Yvette K.'s profile image
Yvette K. 
rating
13 years ago

I recently bought a house in Kona and needed to furnish it. After looking at HomeWorld's website I wanted to come into the store and see what they had since the website had lots to choose from. I was helped by a fantastic sales lady named Susan Lohse who worked with me from start to finish. I even brought my laptop with pictures of my new house and measurements of all the rooms. She worked hard to figure out if what we liked would fit in the space and what would work together. I bought almost everything I need to furnish... read more

John H.'s profile image
John H. 
rating
a month ago

Take notice of the recent reviews. Do you see a pattern? We bought a king mattress in 2021 and the service was Ok. Then in July of '24 we ordered a mango bedroom set and was told to expect delivery in September. That didn't happen until January of '25. We weren't too happy about that. We bought a living room set a couple months ago and as usual, we had to wait a few days, until Wednesday to pick it up. There's nothing like having to make extra trips to get what you want. We looked at a couple bar stools on Sunday and, again... read more

Jennifer Ball's profile image
Jennifer Ball 
rating
8 months ago

The first time we bought two rugs, we just walked away with them. The store was about to close, but they said oh no problem you can take them. It was such a positive experience that we came back. This time completely terrible experience. We are still in the back of the Homeworld as I write this trying to get our rugs. This is the second time we've been here. They would not let us walk away with them (after we paid of course). They are the same size rugs as we had the first time: 5 x 7. Not huge rugs. Homeworld has just lost ... read more

Business response:

Hi Jennifer, Thank you for sharing your feedback and we are so sorry you did not have the best possible customer experience. Please email us at homeworld@cswo.com if there is anything we can assist you with. 

Lisa C.'s profile image
Lisa C. 
rating
a year ago

I found a chair I liked at the Kona store but not in the color I wanted. The salesman said it could be upholstered in a different color but that it would take several months. I drove to the Hilo store only to be told they stocked the exact same stuff as Kona. The next day I went back to the Kona store and bought the chair. After paying by check and waiting forever for them to make sure it was a good check (offensive)- we were to.d there was no one in the warehouse to load the chair onto our truck. Maybe someone would be ... read more

Dan C.'s profile image
Dan C. 
rating
4 years ago

So we have purchased a couple of items from Christian @ HomeWorld and have had two bad experiences. First we purchased a LazyBoy Recliner and he told us this was one of a kind they made it with the material by mistake. We went into the store about two months later and what do you know the exact same chair!?! Then we purchased and Sectional Sofa and ordered it with extra firm foam for the cushions and after just over three plus years of light use they lack support. But wait we went in to see if they could help us and Tina (Ko... read more

Kelly G.'s profile image
Kelly G. 
rating
4 years ago

We entered the store on 12/9 with the intentions of spending a few thousand dollars but as we entered we were approached by a salesman who told us we had to leave immediately. It was hot outside, my husband was carrying his face mask and wiping the sweat off his brow before reapplying his face mask and it didn't seem to matter to the salesman. We were alone in the store, no other customers were there and he was just drying the sweat off his face. It would have only been a few seconds before he applied his mask! A few sec... read more

Business response:

Hi Kelly - Thank you for bringing this to our attention. We have just sent you a direct message. Thank you! 

Frequently asked questions about HomeWorld Kailua-Kona

How is HomeWorld Kailua-Kona rated?

HomeWorld Kailua-Kona has a 4.4 star rating with 270 reviews. 

When is HomeWorld Kailua-Kona open?

HomeWorld Kailua-Kona is open now. It will close at 6:00 p.m.