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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Two of the three check in staff were discussing personal issues while we were checking in. The staff member helping us was just there - not very friendly or welcoming.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
So much fun! Saturday they had an awesome dj and super fun roulette dj. Also live band
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Clean, comfortable and quick check in. Staff wasn’t too welcoming, asked for my ID and gave me my keycard, no interest in small talk or even a greeting.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Clean and well kept, restaurants closed soon as I got the munchies at 9 PM haha
A+ The room was very nice, the balcony with a view of the mountains/street was awesome! Very spacious and clean!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
No pool, or Jacuzzi
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
I had a great stay! The staff are always so friendly and take the time to make sure you have everything you need.
Business response:
Christy, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,931 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.