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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room was not cleaned wash cloths ?? Not stay Agai
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Business response:
Thank you, Carlos, for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Beautiful place..very friendly...a few.kinks...its new...and they are vary short handed at restaurants and casino..but overall we had a great time
Business response:
Thank you, Carlos, for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Hotel was nice, but No resort amenities justfying a daily resort fee -- no spa, no pool, no hot tub, etc.
Business response:
We appreciate your feedback and rating, Anonymous. Please visit us again very soon.
Not real expense, but room was excellent!
Business response:
Happy to see you had a great time, Anonymous. Thank you for leaving us a great review and rating. Please visit again!
Good time. Never saw housekeeping. I read reviews about this issue and thought maybe you need to ask at check in? Otherwise stay was good.
Business response:
Thank you for your review Michael. Currently housekeeping is not performing daily cleaning of the room. Any requests placed for housekeeping will be taken care of. We look forward to your next trip, good luck!
Rooms were nice, but the desk staff surely need help with people skills
Business response:
We appreciate your feedback, Anonymous. Your comments have been shared with the Hotel team.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,766 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.