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Horseshoe Black Hawk

4.4

About this business

Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.48,258 reviews
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Anonymous's profile image
Anonymous 
3 years ago

Lovely room good service. Not happy they wanted to charge a $20 early check in fee 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Jason's profile image
3 years ago

Ok. Don’t expect what you pay. Just went for fun. The hallway was a mess. Cereal (lucky charms to be specific) was all over the outside our room the entire time we stayed. There was food crumbs throughout the floor. Our toilet paper holder was broken. And the carpet in our room was SOAKED. Don’t want to think on that. 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Anonymous's profile image
Anonymous 
3 years ago

Definitely recommend! It was a really nice hotel for a good price 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Judy's profile image
3 years ago

Hotel was hot. Room very warm &casino very hot 

Business response:

Hello Judy, thank you for the good score and for letting us know how your stay was, as for the room and any issues you experience we encourage you to let us know in real time by calling the front desk so that we can correct something such as your heat/ac in the room almost immediately and hopefully get an even better score from you. Again that you for your input and we look forward to your next trip. 

Thomas's profile image
Thomas 
3 years ago

Business response:

Thank you for the good review Thomas, we very much appreciate you taking the time to let us know how we did. We look forward to seeing you again. 

Paxton's profile image
Paxton 
3 years ago

Business response:

Thank you Paxton for letting us know that you had wonderful visit with us here at the Isle, We hope to see you again real soon. Good luck and have a great day! 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 4.4 star rating with 8,258 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.