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Horseshoe Black Hawk

4.4

About this business

Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.48,258 reviews
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Jose's profile image
4 years ago

Unfortunately cause the Covid the vibe was low after all everything was quietly 

Business response:

Thanks for the review Jose! We appreciate hearing from our valued guests. We will certainly do our part to create a fun and welcoming atmosphere. We want all our guests to have a great experience every time they visit us. Thank you, Isle Casino Black Hawk 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

We sincerely appreciate the five stars! Thank you, Isle Casino Black Hawk 

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Anonymous 
4 years ago

It was definitely not up to standard with the Covid situation going on. There was no reassuring info in the room on what measures they were taking as far as disinfecting rooms. There was trash throughout the hallway and a fire alarm was hanging out of the wall with the wires disconnected. The check in person was efficient but not nice. Probably will not go back. 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Trevor's profile image
Trevor 
4 years ago

Business response:

Thank you so much Trevor for the great score, we appreciate you taking the time to let us know how we did and even more so that you had a wonderful time here at the Isle/Lady Luck, good luck and have great day! 

Amelia's profile image
Amelia 
4 years ago

Business response:

Thank you Amelia for letting us know about your visit here to the Isle and of course we are beyond happy that you enjoyed yourself this much, we hope to you see you again soon! :) 

Joyce's profile image
4 years ago

Business response:

Thank you so much Joyce for the perfect score, it's always wonderful to hear from our guests that we've done a great job with customer experience efforts. Have a great day and good luck! :) 

Monica's profile image
Monica 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

Business response:

We sincerely appreciate the five stars! Thank you, Isle of Capri Black Hawk 

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Anonymous 
4 years ago

Management was very friendly and helpful. Change up menu would help. 

Business response:

Thank you so much for your review. We really appreciate you taking the time to share your experience with us. 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 4.4 star rating with 8,258 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.