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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Ok. Don’t expect what you pay. Just went for fun. The hallway was a mess. Cereal (lucky charms to be specific) was all over the outside our room the entire time we stayed. There was food crumbs throughout the floor. Our toilet paper holder was broken. And the carpet in our room was SOAKED. Don’t want to think on that.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Definitely recommend! It was a really nice hotel for a good price
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Hotel was hot. Room very warm &casino very hot
Business response:
Hello Judy, thank you for the good score and for letting us know how your stay was, as for the room and any issues you experience we encourage you to let us know in real time by calling the front desk so that we can correct something such as your heat/ac in the room almost immediately and hopefully get an even better score from you. Again that you for your input and we look forward to your next trip.
Business response:
Thank you for the good review Thomas, we very much appreciate you taking the time to let us know how we did. We look forward to seeing you again.
Business response:
Thank you Paxton for letting us know that you had wonderful visit with us here at the Isle, We hope to see you again real soon. Good luck and have a great day!
Parking was close to the elevators. The room was nice, I especially liked the french doors to get some fresh air. Bed was a bit hard for my husband and I and they only gave us three pillows (we sleep with twice that much). Other than that we enjoyed our stay.
Business response:
Thank you so much for you good review and for taking the time to let us know what you enjoyed and what we may need to work on. We hope to see you again real soon! Have a great day!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,931 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.