This profile has been claimed by the business owner or representative.
iAqualink app
About this business
Great system 👏 👍
Business response:
Thank you so much for your kind words, John! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support
very easy to use and great customer support.
Business response:
Thanks for sharing your first-hand experience with others, Patrick! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your swim time! - iAquaLink Support
Usually works ok, but I do often get "system offline" despite having good wifi. I have to cut the breaker off and then on to get it to connect again. There should be a way to define custom colors or sequences. This would make it really neat! Unfortunately, this does not seem allowed. I can't really recommend it as I also have not seen any attempts at improvements over the years, but I'll keep my hopes up!
Business response:
Hi FL, The options in the app depend on the physical lights installed in your pool. Jandy now offers Infinite Watercolor lights, capable of any color. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. - iAquaLink Support
works great can adjust temp on my phone and also adjust chlorine percentage
Business response:
Thanks for sharing your story, George! We appreciate your kind words. Wishing you the perfect swim. - iAquaLink Support
outstanding
Business response:
Thank you so much for your kind words, Loretta and Rock! We really appreciate your taking the time to share your experience with us. Happy swimming! - iAquaLink Support
My Pool Boy does a great job! 👍 My only complaint is the filter material is not attached very well. I have an old filter as a backup and I slipped an old pair of pantyhose over the frame. Works great in a pinch!
Business response:
Hi Jim, Thanks for reviewing your cleaner! We're so happy that you're pleased with its performance. Please contact our product specialists for assistance with the filter basket; you can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your clean pool! - iAquaLink Support
The app has some bugs.. like when you increase the time, you have to close and reopen in order to see the updated time left
Business response:
Thanks for your kind feedback, Jonathan! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Enjoy your swim time! - iAquaLink Support
Flakey wifi connection with strong wifi available.
Business response:
Our apologies, Terrance. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
So far I am unimpressed. I can turn on and off all of the lights. Sometimes I am allowed to change the colors on one of the lights. The other light I am always able to change the color. Baffling. Edit: I was able to figure out what was wrong in the deep settings in the PDA remote. I'll update to four stars. I am however confused as to why I can't change any settings like label the auxs in the phone application. For some reason everything has to be done through the PDA.
Business response:
Thanks for the update, J! You are correct; with a PDA system, the name can only be changed within the PDA. If we can assist with anything else, please let us know; we're always happy to help! You can reach our product specialists at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,215 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.